Category

Guides

Step-by-step how-to content

36 articles

Guides

Property Maintenance Schedule: Annual Planning Guide

Month-by-month maintenance schedule for rental properties. Seasonal checks, statutory inspections, preventive maintenance, and cost planning.

Togal Team·13 min read·4 Feb 2026
Guides

Rent Arrears Letter Template Pack

Pre-Action Protocol compliant letter templates for rent arrears recovery. Includes friendly reminder, formal notice, and pre-court warning with legal guidance.

Togal Team·16 min read·31 Jan 2026
Guides

Tenant Screening Best Practices

How to screen tenants effectively and legally. Credit checks, references, Right to Rent, affordability assessment, and avoiding discrimination.

Togal Team·11 min read·31 Jan 2026
Guides

Handling Tenant Complaints: A Practical Guide

How to handle tenant complaints professionally. Response frameworks, escalation procedures, documentation requirements, and maintaining positive relationships.

Togal Team·11 min read·31 Jan 2026
Guides

Tenant Communication Log Template

Structured template for recording all communications with tenants. Tracks dates, channels, topics, and outcomes for evidence-grade documentation.

Togal Team·12 min read·28 Jan 2026
Guides

Maintenance Request Tracker Template

Track maintenance requests from report to resolution. Includes priority classification, contractor assignment, cost tracking, and Awaab's Law deadline monitoring.

Togal Team·14 min read·28 Jan 2026
Guides

Property Inspection Checklist Template

Room-by-room inspection checklist for check-in, check-out, and periodic inspections. Covers condition recording, photo guidance, and tenant sign-off.

Togal Team·13 min read·28 Jan 2026
Guides

Right to Rent Checks: Landlord Guide

How to conduct Right to Rent checks correctly. Acceptable documents, online checking service, follow-up checks, and avoiding discrimination claims.

Togal Team·12 min read·24 Jan 2026
Guides

HMO Licensing Requirements: Complete Guide

Mandatory and additional HMO licensing requirements. Licence application process, property standards, management regulations, and penalties for operating without a licence.

Togal Team·14 min read·24 Jan 2026
Guides

New Landlord Guide: Your First Rental Property

Everything first-time landlords need to know. From legal requirements and insurance to finding tenants and managing maintenance.

Togal Team·10 min read·24 Jan 2026
Guides

How to Serve a Section 21 Notice (Before Abolition)

Step-by-step guide to serving a valid Section 21 notice before abolition under the Renters' Rights Act. Covers prescribed requirements, timing, and common invalidation pitfalls.

Togal Team·10 min read·21 Jan 2026
Guides

Section 13 Rent Increase: Complete Guide

How to increase rent using the Section 13 notice process. Covers the prescribed form, 2-month notice requirement, once-per-year rule, and First-tier Tribunal challenges.

Togal Team·12 min read·21 Jan 2026

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